Terms and Conditions
General Terms and
Conditions
All orders are subject to
approval by Award Headquarters. Pricing is subject to change.
Please read specific terms and
conditions for the brand/item you are about to
purchase.
Refuse all damaged merchandise
at time of delivery and advise customer service immediately @ awardhq@inconltd.com
All merchandise will be shipped prepaid.
Restocking charge may apply on returned merchandise. Contact your Award Headquarters representative for more information at: awardhq@inconltd.com
Please contact awardhq@inconltd.com for warranty
information.
Bose
Shipping charges
are for the contiguous
For merchandise returns: must be
returned in original carton(s) and all original tags must be attached to
the item. Contact awardhq@inconltd.com for a return authorization
number. Merchandise may
only be returned within 30 days of purchase.
Echo
Shipping charges are for the
contiguous
Merchandise is not
returnable. Service will be
provided at local service centers.
Oreck
Shipping charges are for the
contiguous
For merchandise returns: must be
returned in original carton(s) and all original tags must be attached to
the item. Contact awardhq@inconltd.com for a return
authorization number.
Merchandise may only be returned within 30 days of
purchase.
Montague
Shipping charges are for the
contiguous
Merchandise is not
returnable.
Zenith
Shipping and handling apply to
shipping within the continental US only.
Shipments to destinations
outside of the continental US must be quoted
separately.
Refuse damaged merchandise and
advise customer service immediately at awardhq@inconltd.com. Service will be available through
local authorized service centers.
Plasma units delivered to high
altitude must order a high altitude unit (in excess of 5000 feet in
altitude)
Dimension 1
Spa
Returns are not allowed.
Service on the products is
available through local service centers.
Pricing includes delivery within
50 miles of the nearest local dealer. Sites over 50 miles will be
charged an additional $1 per mile by the delivering
dealer.
Units may take 12 weeks for
delivery.
The site must be hand-truck
accessible.
Electrical hook-up, start-up,
and site preparation are not included.
Polaris
All units will be shipped from
the factory to the dealership upon receipt of order. All units must be picked up at
dealer location. Dealer
prepares and sets-up unit for participant pick-up and provides required
safety training.
UNITS CANNOT BE TAKEN FROM
CURRENT DEALER INVENTORY.
Delivery may take 12 weeks.
All units are fully
warranted. Service will be
handled through the dealership service department. Units are not
returnable.
Applicable state and local taxes
are the responsibility of the individual ordering the unit. These fees cannot be paid with
award points. Snowmobiles must be picked up with a trailer. Trailers are not included with the
Polaris unit. If a trailer is currently not owned, one may be purchased
from the dealer at retail cost.
Broilmaster
All products carry a
manufacturer?s warranty ? see product user guide for specific
information. Product cannot
be returned. Service is
handled through warranty work through Broilmaster?s network of service
providers. Some products may
require assembly. LP or
Natural Gas must be requested at time of
order.
